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Fix random crashing when questing or grinding or..

Clients are crashing often when questing, teleporting, or just grinding or sitting in town sometimes. This started after the Empires of Gold patch. It's affecting the game play of many people.

Steve , 28.05.2014, 21:08
Idea status: under consideration

Comments

Therian, 07.06.2014, 07:44
Quite a few people have this attitude of "I won't bother, nothing will happen anyway." but if your not one of these, and actually want to help out, submit a ticket about the crashing issue.

http://support.atlantica.nexon.net/
Game Selection: Atlantica Online
Category: Tech Support (Atlantica Online)
Sub-Category: Login and Performance Issues

and attach your atlantica.log file.
See here for instructions on locating that file.
http://forum2.nexon.net/showthread.php?1126580-How-To-Find-your-quot-Atlantica-log-quot-file!

Chances are you WILL get an auto-response, however the ticket attachment is still seen regardless.
The more reports that can be tossed at the developers, the better chance they'll finally get around to figuring out the exact cause of the crashes.

Many of the crashes do NOT have the same cause, and with the massive differences between one computer to the next it is NOT easy to figure out a singular fix that'll work for everyone. They have been working on it, but it isn't as simple as it may sound.
Danko, 08.06.2014, 23:33
Actually, crashing problem is much older and deeper then Empires of Gold patch ... would really like to live long enough to see it solved completely, but i highly doubt it's possible with such a complex software as AO :(
Juan dela Cruz, 31.01.2016, 20:26
Lately, I've been experiencing non-stop DC... I tried to isolate the issue from computer to ISP... no go... I've noticed that other players are having the same issue. DC over and over again...

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